David Harris

Background

About David Harris

Generally speaking, my professional experience consists of 12+ years of Engineering, Data Center, Web Hosting, and Live Streaming NOC experience, along with 4 years of critical incident response and youth mentoring for the State of Utah. My extracurricular experience includes live improv comedy for 15+ years with ComedySportz Utah, as well as singing for bands, theater productions, and personal projects in excess of 25 years. Detailed experience- 9+ years of Enterprise-level server systems troubleshooting and building- 4+ years of incident response and aggressive behavior de-escalation program work for the State of Utah- 4+ years of Data Center physical buildout planning and execution- 4+ years Enterprise-level incident management plus postmortem meeting lead- 5+ years of Service Reliability monitoring for streaming services, including monitoring with Conviva, Kibana, NPAW, and New Relic- 5+ years of Livestreaming Service programming management with internal CMS, Cisco UCS, and internal databases- 2+ years of Runbook documentation (Confluence) as well as monitoring dashboard creation in DataDog and NPAW- 1+ years of Enterprise-level AWS experience with Cloudformation, IAM, S3, Route 53, EC2, and granular AWS Security JSON management- 2+ years of Runbook documentation (Confluence) as well as monitoring dashboard creation in DataDog, NPAW, and Conviva- 3+ years experience in executive and shareholder communication during active production incidents through direct communication, as well as PagerDuty and FireHydrant incident management- 25+ years of singing, performance, and public speaking experience in theater and music. This includes musicals, recitals, dramatic theater, choir performance, varied genre bands, corporate presentations, and improv comedy- 15+ years of experience in live improvisational comedy performance with ComedySportz Utah. ComedySportz is a critically acclaimed franchise that spans the entire country, with CSZ Utah running in Provo for 24 years. This is 100% self taught, on the job experience. I don't have a degree, but I have plenty of references that will illustrate my history of performing to par with what is expected of attaining one.