David Holy

Background

About David Holy

9 Years as IT Department Manager, 17 years in Information Technology• 8 years mechanical system design/project engineer in energy field• Design and build stable networks for startups • Manage data transition for startups, mergers and acquisitions• Proven record of stabilizing problematic networks, transforming them to 100% reliable platforms• Extensive experience with hardware specification, procurement, installation, maintenance, upgrades• Manage vendor relationships including contract negotiation and supervising technical work• Full service customer technical support including on-site staff training and business process• Business process development including documentation and employee training• Disaster recovery preparation and actual business/system recovery after a disaster• Facilities manager responsible for office design, security, move logistics and maintenance• Administrative and human resources department managerSpecialties: • LabTech & AutoTask Managed Services Suites• Connectwise Ticketing/Billing Management• Windows Server 2012, Essentials, 2008, 2003 incl. SBS• NAS Devices (QNAP & Synology)• Windows 7, 10 Pro Workstation• Microsoft Exchange, Office 365, and Outlook• Gmail and Google Apps• SQL Server (for Epicor accounting program)• Active Directory and Group Policies• Backup Systems (Local and Online)• Disaster-Recovery Planning• Web-Based Services (Soonr, Dropbox, etc.)• Network Infrastructure (hubs, switches, wiring)• Infrastructure Documentation (ITGlue) • Network Protocols (LAN/WAN, TCP/IP, DHCP, DNS)• Firewall, VPN and Emailsecurity (Sonicwall, Watchguard, etc)• Ubiquity Wifi• Printers, Scanners• Dell, HP, and Generic Workstations and Servers• iPad, iPhone, Mobile Device Support• Microsoft Office 2010, Office 365 (2013, 2016)• Anti-Virus (TrendMicro, Cylance, Malwarebytes)• Adobe and Creative Cloud Products, support and management• Intuit Accounting Products (QuickBooks, Lacerte)