David Holzman

Background

About David Holzman

A proven senior manager who aligns organizations and systems to provide the most effective and efficient delivery of services to clients. Critical thinker with ability to quickly identify process deficiencies and lead those impacted to identify solutions for improvement. Proven enthusiastic leader who achieves organization’s goals by defining visions for strategic initiatives, creating cohesive work teams, and developing employees to achieve excellence. CHANGE MANAGEMENT - Recruited to lead organizations seeking a significant change to their business models and attracting new revenue streams. This has been demonstrated by reengineering service delivery at 300 consumer service locations, developing a support organization which blended effective use of technology with well-trained employees to provide exemplary client support, and identifying and implementing additional revenue streams- Implemented changes across the organization in a manner in which they were effective and sustainable- Identified and eliminated processes which provided little value to the organization. This resulted in employees being able to spend additional time on client-focused issues. LEADERSHIP - Increased leverage of technology existing within organizations to improve both employee efficiency and management oversight of key performance indicators- Ensured appropriate controls were in place within all organizations managed to achieve fully satisfactory audits- Led the organization in the effective delivery of consumer services via the web. OPERATING WITHIN HIGHLY REGULATED ENVIRONMENTS - Adhered to federal and state regulatory requirements in banking, property management, and tax credit industries, while successfully altering organizations’ business models- Reviewed imposed requirements hindering success of organizations managed and challenged those that were not within the spirit of the regulations.