David Hutton
IT Manager at Centene Corporation
Based in Clinton Township, United States
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Seniority
Manager
Department
Information Technology
Location
Clinton Township
Industry
Hospitals and Health Care
Company size
35K
Contact information
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d•••••••@centene.com
Phone
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Background
About David Hutton
Strategic and service-driven IT leader with over 10 years of experience managing enterprise-scale Service Desk and IT Operations teams in Fortune 25 environments across the healthcare and automotive industries. I specialize in unifying fragmented support models, leading high-performing teams, and optimizing service delivery with measurable impact. At Centene Corporation, I led the successful integration of three enterprise service desks into a unified, high-efficiency platform, reducing Average Handle Time (AHT) and improving user satisfaction across thousands of interactions per week. My leadership includes deep experience with ServiceNow, incident and escalation management, and 24x7x365 operations. I’m known for building strong teams, aligning IT operations with business strategy, and consistently delivering improvements in end-user support. I thrive in hybrid environments that value innovation, accountability, and service excellence. ITIL® 4 Certified | ServiceNow | End-User Experience Strategy | Leadership & Process Improvement Let’s connect if you’re looking for a leader who drives performance, people development, and results.
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