Verified recordIT Services and IT Consulting

David Hybasek

Senior Delivery Partner at Kyndryl

Based in Brno - město, Czech Republic

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Seniority

Staff

Department

Supply Chain & Logistics

Location

Brno - město

Industry

IT Services and IT Consulting

Company size

61K

Contact information

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d•••••••@kyndryl.com

Phone

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Background

About David Hybasek

I am a seasoned Delivery Partner with over 18 years of leadership experience in service management, including roles as Major Incident Manager, Service Delivery Manager, and Delivery Partner. I specialize in customer-facing operations, critical situation (CritSit) and SIP management, cost control, and financial forecasting. An ITIL Expert certified professional, I have a proven track record of driving service improvements, reducing P1/P2 outages by 35% year-over-year, and minimizing service credits. I excel in high-pressure environments, leveraging strong analytical and problem-solving skills to optimize service performance. Passionate about operational excellence and customer satisfaction, I have successfully delivered results for one of IBM/KD’s largest clients in the engineering, automation, and power industries. Let’s connect to discuss how I can help drive service excellence and innovation in your organization!

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