David Klein
Incident Manager at Telus
Based in Saint-Eustache, Canada
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Seniority
Manager
Department
Public Administration & Safety
Location
Saint-Eustache
Industry
Telecommunications
Company size
37K
Contact information
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d•••••••@telus.com
Phone
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Background
About David Klein
Dedicated customer service professional with over a decade of experience assisting residential and business customers. Proficient in technical support, tier-two Fiber network troubleshooting, and handling customer escalations, including executive-level relations escalations. Recognized within the telecommunications industry for exceptional customer service, earning awards such as the Customer First Champion Award in 2022. Currently serving as a Business Incident Manager at Telus Communications, consistently resolving complex issues for business clients. In addition to my role as an Incident Manager, I am an author specializing in creating fast-paced stories spanning the genres of Horror, Thriller, and Psychological Horror. My literary portfolio includes both short stories and full-length novels. Furthermore, I maintain an engaging blog where I curate and write about interesting news that I find on the internet. Let's connect and discuss how I can contribute to your network.
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