David Kotowski

Background

About David Kotowski

Expert Skill in Enabling Business to Timely Fulfill and Deliver Customer Orders Record of Solving Problems, Improving Process, and Managing Change to Optimize Customer Experience Collaborate and Communicate with Internal and External Customer Teams to Meet Goals “Manage by Wandering Around” (MBWA) is a leadership style that enables me to be engaged and connected to the people around me. Being present with and for my colleagues enhances problem solving and decision-making in ways difficult to achieve from a remote desk. I’ve adopted this Hewlett Packard model as my own. IT’S ABOUT CUSTOMER SERVICE. Businesses cannot be successful without delivering on customer needs. I’m dedicated to providing a premium customer experience and enabling the business to fulfill and deliver customer orders accurately and on time. I involve all stakeholders in solutions that exceed expectations. A PROBLEM SOLVER AT HEART, I have an eye for the details that enable me and my team to improve performance, streamline processes, and save money. Moreover, I have a proactive, collaborative approach to solving problems quickly and keeping teams focused on advancing progress toward customer goals. OPEN COMMUNICATION IS KEY to providing optimal service for internal and external customers. I’m a thinker who gathers and considers all possibilities. I encourage others to speak their mind and get all concerns onto the table, because good information and communication is vital in the decision-making process. KEY SKILLS Problem Solving Customer Service and Relationship Management Business and Operations Analysis Communication and Cross-Functional Collaboration Process Improvement Technology Management and Technical Support Project Management Team Leadership Quality Management