David Lafferty
Airport Systems Specialist at Loganair Limited
Based in Paisley, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Paisley
Industry
Airlines and Aviation
Company size
549
Contact information
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d•••••••@loganair.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About David Lafferty
My experience to date is within the Airline industry with expertise in the following areas; • Involvement in significant IT projects with both Regional & International Airlines to introduce new Passenger Services System. • System deployment, installation and configuration. • Fault finding and resolving system related issues. • Provision of functional end to end user acceptance testing. • Understanding and resolving client demands and expectations. • Working on own initiative to ensure the completion of tasks within allotted deadlines. • Co-ordination of multifunctional operations to enable aircraft to depart on schedule. • Management of Service Level Agreements and their associated constraints. • Management of staff. • Customer service provision including complaint handling. • Setting and achieving personal goals and targets. • Management of Control Systems. • Working in a pressurised environment to maintain company, client and customer expectations. • Maintaining Company values
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