David Lattimer

Background

About David Lattimer

Leadership, Team Building & Talent Development - Excessive turnover deteriorated regional financial performance. Reviewed performance data, surveyed staff, pinpointed strengths and weaknesses, conducted site visits, organized leadership planning session, assigned training, and launched mentor program. Cut turnover by 25%; grew monthly revenue by $155K over 6 months. Organizational Development & Change Management - Start-up lacked collections knowledge to support growth. Analyzed existing operations, discovered educational gaps, launched specialized department, researched and procured software, authored SOP’s, developed KPI’S, recruited staff, and facilitated training. Reduced delinquency by 8%; decreased losses by $147K over 180 days. Strategic Planning & Project Management - Increased competition jeopardized account retention. Performed industry research, benchmarked competition, solicited input from key stakeholders, identified product differentiation opportunities, outlined strategic plan, and oversaw project implementation. Grew industry market share by 20%; netted a $3.2M annual revenue increase. Sales Enablement & Business Development - Shorthanded sales team prohibited business scalability. Evaluated historical performance, investigated productivity levels, interviewed staff, pinpointed areas for improvement, formalized strategy, authored marketing collateral, established KPI’s, and trained team. Secured 52 accounts within 6 months; generated $780K in new business. Process Improvement and Employee Engagement - Lack of formalized operations deteriorated leadership moral. Mapped internal processes, consulted management, discovered scheduling gaps, authored change management initiative, established KPI’s, galvanized team buy-in, and initiated yearly performance reviews. Shrunk turnover by 50%; increased annual sales volume by $7.5M.