David Locke

Background

About David Locke

With over 14 years of experience in the IT industry, I am a skilled and versatile account manager at Outsource IT Computing Inc, a leading provider of IT solutions and services. I have a strong background in IT administration, having worked as a client-side network administrator at Value Added Systems for four and a half years before becoming an Account Manager for the same company. I have extensive knowledge and expertise in ConnectWise Manage, a software platform that helps IT service providers manage their business processes, projects, and clients. I use ConnectWise Manage to effectively communicate, collaborate, and coordinate with my clients, colleagues, and partners, as well as to track and report on the performance and outcomes of the IT projects and services that I manage. I am proficient in building and maintaining long-term relationships with my clients, understanding their needs and expectations, and providing them with customized and innovative IT solutions that meet their goals and challenges. I am passionate about delivering excellent customer service and exceeding customer satisfaction. I am a team player who values diversity, inclusion, and collaboration, and who strives to learn from and support others in the IT field. I am always eager to expand my skills and knowledge, and to explore new opportunities and technologies in the IT industry.