David Luke
Senior Manager Workforce Optimisation at Westpac Group
Based in Adelaide, Australia
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Seniority
Manager
Department
Operations
Location
Adelaide
Industry
Financial Services
Company size
15K
Contact information
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d•••••••@westpac.com.au
Phone
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Background
About David Luke
I am an experienced Workforce Optimisation Manager and AgilePM Practitioner aimed at achieving outstanding Customer Service through Disciplined Operations Management practices. I have a strong focus on process improvement, effective people management, and leading through change. I have excellent stakeholder management skills and have led teams and departments across a wide range of areas including contact centres, face to face sales, back office operations and support areas.
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