David Mancinelli

Background

About David Mancinelli

Experienced Revenue Manager with a demonstrated history of working in the hospitality industry. Skilled in OnQ, Leisure Travel, Booth Staff Training and Hotel Management. Over the years, I have refined my communicative skills interacting with hotel guests, resolutely solving complaints and requests at high level of discretion, dealing with supplying agencies and business partners, developing mutual relationships and trust. As Front Office Manager, I managed the Front and Back Office department, dealing with turnover and quality of work, creating a relaxed, stimulating, and merit-friendly working environment. I have used all available and innovative tools to simplify routine operations and increase the quality and quantity of services provided to customers. Guest oriented, multitasking, highly resilient, actively and constantly aimed to improve services already offered and creation of new ones. Good ability to work in teams and under stress. Dedication to work and achievement of business goals. Watch out for new trends, market trends and tourist flows. Constant updating of innovation in the IT field related to tourism in general, with particular attention to new trends of hospitality.