David Martins
Operation Assistant Manager at Tp
Based in Seixal, Portugal
7-day free trial · no credit card
Seniority
Manager
Department
Operations
Location
Seixal
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
Reveal David's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
d•••••••@teleperformance.com
Phone
5 credits+351 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About David Martins
I’m a proactive and strategic Operations Assistant Manager with over 5 years of progressive experience in technical support and customer service. I began my journey as an agent and grew through senior agent and supervisory roles to now lead a team of supervisors in a high-performing call center environment. I specialize in: Driving operational excellence through KPI monitoring (CSAT, AHT, Service Level, Save Rate, Transfers, Upselling) Leadership of supervisors with coaching, development, performance reviews Financial oversight and resource optimization to meet project goals Client communication and stakeholder management to ensure alignment and service quality Process improvement, change management and data-driven decision making Fluent in English, French, and Portoguese, I thrive in multicultural environments and bring a hands-on, analytical, and people-focused approach. I am now actively seeking new challenges in operations, support leadership, or service delivery roles in international or multilingual settings.
Decision-makers
Other people at Tp
Build a list of verified contacts at Tp
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like David
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime