David McCartney

Background

About David McCartney

Hospitality Executive with over 35 years of demonstrated success. An effective leader recognized as being a respected motivator, inspiring teams to achieve company goals. Proven ability to analyze and organize complex situations, identify needs and initiate people orientated and cost effective solutions. OPERATIONAL ACHIEVEMENTS Successfully directed 3 renovations at Marriott Vacation Club, franchise and Marriott hotels. Maintained Guest Satisfaction ranking the top 15 of the brand for 5 consecutive years. Improved productivity, associate satisfaction and guest satisfaction in rooms division in 6 months by developing a self inspecting program. Managed hotel opening, responsible for overall hiring and orientation for total hotel and for front office operations set up, training and management. Brought Marriott QA overall rating from clear zone to green zone for the last two years. SALES & REVENUE ACHIEVEMENTS Awarded Aloft brand Highest Sustained RevPAR Index 2015 and 2016 Awarded Marriott’s Most Improved Market Share 2011 for core brand Marriott Hotels Achieved highest occupancy rates in the company through competitive rate analysis. Increased hotel exposure and outlet revenue by offering a dining club. LEADERSHIP ACHIEVEMENTS Awarded the Marriott Award of Excellence Alice S. Marriott Award for Community Service 2019 Awarded the McKibbon Hospitality Spirit To Serve Award 2018 Awarded the Aloft brand General Manager of the Year Award 2017 Awarded the McKibbon Hospitality Spirit To Serve Award 2017 Awarded the Starwood Spirit to Serve Award 2016 Received the Director of Services of the Year for the New York Region out of 30+ properties. Transferred into a hotel and improved associate satisfaction from the previous year's rating of "Very Dissatisfied" to a "Very Satisfied" rating for the following two consecutive years. Attained a 85% or higher Associate Satisfaction score for 5 years in a row. Received the Manager of the Year Award out of 20 managers.