David McConnell
Itsm Manager, Demand Management Process Owner, AVP at First Citizens Bank
Based in Pinson, United States
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Seniority
Other
Department
Other
Location
Pinson
Industry
Banking
Company size
18K
Contact information
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d•••••••@firstcitizens.com
Phone
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Background
About David McConnell
With 27 years of IT experience, I have a proven track record in end-user application support and development strategies, ITSM process and tools oversight, people management, training, and quality improvement. Currently, I am the senior support administrator, junior developer, business analyst / SME (Incident, Problem, Change), and knowledge manager for the Regions Bank ServiceNow platform.
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