David Meese
User Operations Generalist at Openai
Based in Alameda, United States
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Seniority
Staff
Department
Operations
Location
Alameda
Industry
Research Services
Company size
6.9K
Contact information
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d•••••••@openai.com
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Background
About David Meese
Analytical and creative thinker with experience in product management and delivering data-driven insights from ambiguous problems. Passionate about leveraging data to inform strategic decisions and help create frictionless and memorable end-user and customer experiences. Core accomplishments include- Launched a global technical support team and scaled the team from supporting 10 applications to over 90 applications and thousands of users- Built and implemented impact and outcome focused KPIs for Tier 1 and Tier 2 support teams to support internal and external studio application users at Netflix- Influenced engineering teams to create a proactive alerting systems that prevented thousands of unintended account cancellations- Introducing unified applications to streamline product support operations at Netflix - Consistently developing strong relationships and management skills in leadership and support positions, within internal and external teams, and across diverse individual backgrounds.
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