David Moy

Background

About David Moy

I am a high energy Production Director for theprintspace, a pioneering fine art and photographic dropship fulfilment printing company. Originating in London in 2008, rapidly dominating the UK market and expanding into Germany in 2019. In 2024, the US production site was launched, making theprintspace the sole international fine art printing drop-ship fulfilment service with full control over its production process with zero outsourcing. Main Achievements as Production Director - Experience : With 17 years industry experience and the first hire launching the UK operation with Lead Director and quickly promoted Production Director. 13 years at Director level demonstrates exceptional stability across three international locations - Cost Control: Slashed materials costs by in the UK and in the USA, while securing longer payment terms and demanding top-tier supplier service- Automation and Efficiency: Researched and implemented asset management systems, reducing labour input by and dramatically boosting production efficiency- Colour Management: Developed a bespoke colour management workflow, ensuring 100% colour consistency across three international sites with diverse printing technologies- Global Expansion: Researched locations and assisted setting up production facilities. The first US order dispatched within a week gaining premises. Within two months of operation US order volumes ramped up 800%- Quality Control: Implemented rigorous metrics and quality control processes, reducing defective orders - Software design: Interface with the software development team to write comprehensive software briefs. Spearheaded a fully automated image management software install which reduced technician input. The system simultaneously increased productivity removing 45 man hours a week whilst also dramatically improving accuracy focussing on quality control- Industry-Leading SLAs: Maintained fastest SLAs in the industry with collection orders fulfilled in 4 hours and deliveries within 48 hours, leading to market dominance in the UK, Europe, and US, outpacing competitors by a week- Freelancer labour programme: Avoiding the need for additional hires with an efficient freelance rota to deal with huge spikes in demand whilst maintaining SLAs, quality standards and keeping labour costs below budget- Customer Satisfaction: Ensured consistent quality control standards that secured the highest customer service levels, with over reviews and an overall rating of 4.8.