David Olivier
Senior Technical Account Manager at Salesforce
Based in France
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Seniority
Manager
Department
Information Technology
Location
France
Industry
Software Development
Company size
87K
Contact information
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d•••••••@salesforce.com
Phone
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Background
About David Olivier
I have more than 20 years experience in IT, including more than 8 years as a Support Escalation Engineer, with a strong expertise on server virtualization and Engineered Systems. I led several integration projects within Support infrastructure and have a strong commitment on customer satisfaction and crisis management. I have also acted as a dedicated Engineer for a top account customer (governmental organisation). Now, I am opened to opportunities in a challenging environment in IT transformation. Experienced in - Working with local or remote multi-cultural technical teams - Working with metrics (KPIs and SLAs), to achieve business goals - Incident management, problem management Personal skills - Dynamic, positive and collaborative personality - Flexible, adaptive to changes - French native, daily use of English in a business environment
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