David Paul
Executive Manager-customer Operations at Australian Unity
Based in Melbourne, Australia
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Seniority
C-Team
Department
Operations
Location
Melbourne
Industry
Wellness and Fitness Services
Company size
2.8K
Contact information
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d•••••••@australianunity.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About David Paul
I am a highly engaged, ambitious and committed individual who strives to be a role model and promote an environment of comfort for the people who work around me. I greatly value the importance of building strong stakeholder relationships and don't shy away from responsibilities and/or challenges. I have acquired over 10 years of experience in quality service/assurance, coaching, dispute resolutions, process improvement, administration and operations within onshore and offshore contact centres. My skills and expertise include, but are not limited to: Operations/Contact Center Management Customer Service Excellence Team Building Process Improvement Stakeholder Engagement Effective People Leadership Performance Management Relationship Management Problem Solving Reporting & Analysis Strategic Planning & Execution Communication & Presentations MS Office & Computer Skills Organisation & Timeliness Energy Industry SME
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