David Pires
Operations Manager (Retirement Europe Ex-gb) at Wtw
Based in Lisboa, Portugal
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Seniority
Manager
Department
Operations
Location
Lisboa
Industry
Financial Services
Company size
57K
Contact information
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d•••••••@wtwco.com
Phone
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Background
About David Pires
Currently service leader at the Lisbon Service Center (Willis Towers Watson). Since starting in Willis Towers Watson I built competencies that allow me to- Manage large technical projects (several concurrently)- Manage workflow for an office of ~80 colleagues - Oversee the work done by up to 25 project managers accross several service lines and different business areas- Develop processes and tools that both aid the day to day aspects of our work and ensure its delivery - Increase efficiency and the quality of the work delivered by the services i'm a part of - Using an array of software packages both for technical and non-technical work - Work directly with colleagues accross several countries, projects and service lines - Deliver training sessions on largely technical aspects - Win a chairmans award in 2015 In Willis Towers Watson I also accumulated functions such as - Team leader - Service line leader - Aiding in setting the budget for upcoming fiscal years - Forecasting work - Professional Excellence champion (including compliance)- Reviewing work for several projects
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