David Reddaway

Background

About David Reddaway

Providing level 1 desktop, network, systems and application support to internal staff across multiple sites, via phone, email and face to face Responding to IT Service Desk requests and resolving problems Provide support for infrastructure systems requests, including Windows Active Directory, Citrix XenApp environment, Outlook and Skype for business, MS Windows and Office applications Managing time effectively to complete allocated work and to ensure service excellence Advocating adaptability and willingness to support other team members as necessary to manage workloads A strong interest in technology, desktop computing & network based systems Experience in the use of Microsoft Windows operating systems and software applications such as Microsoft Office An exceptional customer service focussed attitude High-level written and verbal communication skills Strong analytical and problem solving abilities Excellent time management skills Demonstrated interest in continuous improvement The ability to work effectively within a team environment to achieve objectives