David Rios

Background

About David Rios

As a Sr Desktop Support Technician and Junior Admin, I bring a wealth of technical knowledge and a commitment to supporting both users and systems. My expertise spans troubleshooting hardware and software, managing servers, and leveraging automation tools like PowerShell to streamline processes. In my current role at Tritech Software Development, I handle everything from configuring end-user peripherals to managing access control through Active Directory and ensuring system health with RMM tools like NinjaOne. What drives me beyond the technical aspects of my role is my passion for building strong relationships and fostering teamwork. I thrive in environments where collaboration, mentorship, and shared learning are at the forefront. Whether it’s helping a colleague navigate a challenge or creating opportunities for growth within my team, I believe in the power of connection and leadership to make any organization thrive. My ultimate goal is to transition into a DevOps Engineer role. I see this as a natural progression, moving through System Administration or Software Development to bridge the gap between operations and development. By focusing on CI/CD pipelines, automation, and infrastructure scalability, I want to contribute to IT environments that are efficient, secure, and built for growth. On a personal note, I am also a proud husband, father, and friend. My family is my foundation, and the values of trust, commitment, and support that guide my relationships in my personal life are the same principles I bring to my professional work. Whether it's at home or in the office, I strive to be a mentor, a learner, and someone who builds up those around me. Let’s connect and explore how my technical skills, leadership abilities, and passion for continuous growth can help meet your organization’s IT needs.