David Ruegg

Background

About David Ruegg

IT specialist and trainer with 20+ years of working within the education and research environments. Extensive experience of troubleshooting and resolving hardware, software and network issues, including installing and upgrading systems and creating/deploying system images both physical and virtualised. Also dealing with support calls from both internal and external customers, remotely and in person. Working with challenging clients as a qualified teacher and CISCO instructor, running training workshops and completing all paperwork. Key Skills: Software – expert with all versions of Windows and MS Office. Some experience with Ubuntu and WSL including machine learning requirements. Hardware – fixing PCs and laptops, including screen and mainboard replacement. Working with plate readers, microscopes, PCR machines and other lab equipment. Server and Exchange administration, AD and group policy configuration, PowerShell. Networking – switch, router and firewall configuration. Experienced with CISCO, Netgear, Draytek and Watchguard equipment. Drupal Content Management System, IIS, SharePoint, Apache, MySQL Qualifications: BSc (Hons) Computer Science and Information Systems, Post Graduate Certificate in Education Cisco CCNA Routing and Switching A1 Assessor Award Recent Training Courses: CompTIA CyberOps, QA training 2023 Cisco CCNA, certified 2020-2023 Watchguard firewall administration, Nuvias 2018 VMWare vSphere6, QA training 2016