David Runnals

Background

About David Runnals

Scrum Master and goal oriented professional driven to achieve business goals and enhance customer experiences through project and team leadership. Experience in developing and implementing strategic initiatives targeted at improving growth and profitability in a Fortune 100 company. Operates at the intersection of Business, Customer Driven Design and Technology to deliver products that achieve business or technology objectives and improve customer satisfaction. Able to identify and implement strategies across multiple departments to improve operational efficiency, increase net promoter scores, and consolidate duplicate or overlapping teams. Strong strategic planning, communication and decision-making skills coupled with the ability to successfully co-lead multi-million dollar projects. Core Strengths and Skills: • Project and Team Leadership • Data Profiling/ Analysis • Problem-Solving and Decision Making • Operational improvement • Strategic planning • Functional and Technical Specifications • Information Management/ Reporting • Testing Strategy • Test Automation • Business process design • Customer experience management • Vendor/partner relationship management • Analyzing and recommending software solutions • Agile and Waterfall development • Strong Work Ethic • Mindfulness