David Sherson

Background

About David Sherson

Technically Sophisticated Professional with over 8 years of experience in areas of deploying and administering Exchange Server (2007, 2010, 2013, & 2016). Strong customer service, accurate and logical problem solving, and communication skills, plus the ability to work in a team environment and/or alone. 8+ years’ experience or equivalent skill level in systems development, network operations, software support or IT Consulting – A+, Networking+ and Security+. MCP - Server 2008 Active Directory Configuration. Solid understanding of client/server, networking, and Internet technologies fundamentals. Managed crisis situations that involved technically challenging issues and diverse audiences. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs – i.e. include IDFix (DirSync), CalCheck (Calendar), OffCAT (Outlook), ExRCA (DNS, AutoDiscover), MFCMAPI/EWS Editor (Outlook), Timber (ETL logs), ProcMon, Windows Performance Analyzer, Tracing Mechanisms and Telerik's Fiddler (Authentication). Windows Operating System Fundamentals, Windows 7, 8, 8.1, and 10 Configuration. Web Development Fundamentals. Advanced Troubleshooting skills in hardware, operating systems, and software installation and configuration. Troubleshooting Azure AD Connect. Implemented procedures for installation, testing and maintenance of Active Directory and Exchange applications.