David Simpson

Background

About David Simpson

As a Client Services Manager at SeatGeek, I manage the relationship and performance of over 200 venue and team partners across North America. I leverage customer analytics and CRM tools to optimize their ticketing strategies, increase their revenue, and enhance their fan experience. I also oversee the planning and execution of events, promotions, and campaigns for our partners, using social media and other platforms to reach and engage their audiences. I have over 20 years of experience in the ticketing and sports industry, working with various organizations, software, and technologies. Previously, I was the Director of Ticketing and Analytics at The Fox Theatre, where I led the ticketing operations, customer service, and sales for one of the most iconic and historic venues in the country. I also implemented new systems and processes to improve efficiency, accuracy, and security. Before that, I was the Senior Manager of Ticket Operations at Washington Redskins, where I handled the ticketing and suite services for one of the most valuable franchises in the NFL. I received the 2020 Ticketing Star Award for being a game changer in the industry. I am passionate about delivering exceptional service and value to our partners and customers. I am always eager to learn new skills and explore new opportunities to grow and innovate in the ticketing and analytics field. I am currently enrolled in the Venue Management School, a prestigious program that provides advanced education and networking for venue professionals. I am also a certified customer analytics specialist, having completed a course from Coursera. I aspire to become a leader and a mentor in the ticketing and analytics community.