David Staples
Vice President, Service Operations at Cigna Healthcare
Based in Nashville, United States
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Seniority
Vp
Department
Healthcare & Human Services
Location
Nashville
Industry
Hospitals and Health Care
Company size
30K
Contact information
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d•••••••@cigna.com
Phone
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Background
About David Staples
Professional Profile 17+ years of successful leadership experience at local, regional and national levels. Consumer focused innovator with a strong track record of implementing solutions resulting in increased sales, consumer loyalty & retention, operational efficiencies, compliance improvement, and cost reduction. Strategic planner focused on consumer experience management, employee development, cost reduction, and process improvement. Proven management professional with excellent leadership abilities coupled with a recognized track record of successful project and program delivery. Bilingual in Korean. Specialties: accountancy, adobe photoshop, budgeting, business plans, business process, business solutions, call center, consulting, corel draw, credit, customer relations, customer satisfaction, financial statements, functional, innovative, insurance, interpretation, leadership, marketing, microsoft office, microsoft project, minitab, performance management, process engineering, program management, quality, quickbooks, routers, sales, seminars, six sigma, training programs
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