David Steele
Desktop Support - Help Desk Analyst - Administration at Meyers Nave
Based in San Francisco, United States
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Seniority
Staff
Department
Other
Location
San Francisco
Industry
Law Practice
Company size
163
Contact information
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d•••••••@meyersnave.com
Phone
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Background
About David Steele
DESKTOP, HARDWARE, APPLICATION SUPPORT ANALYST Applications, desktop and hardware support analyst and trainer with over 20 years of demonstrated success in large corporate legal and retail environments. Experienced with full life cycle implementation and support of complex enterprise administrative applications, including market research, selection, installation, QA testing, documentation, and expert ongoing support and training to clients throughout the enterprise. Able to manage multiple projects, drive strategies, and coordinate resources across multiple departments to complete projects in a timely manner. Specialties: • Third level application ownership and support • Application implementation, maintenance and upgrade mitigation • Market research for new and/or replacement software applications • First, second and third level desktop software and hardware support and training • Records Systems administration and support • Autonomy IDOL Search Indexing system administration • Attorney and employee evaluations and surveys expert • Application training • Technical documentation
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