David Switzer
Sr Engineer Software at T-Mobile
Based in Grain Valley, United States
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Seniority
Staff
Department
Information Technology
Location
Grain Valley
Industry
Telecommunications
Company size
96K
Contact information
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d•••••••@t-mobile.com
Phone
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Background
About David Switzer
More than 20 years as a service management professional showing customers where problems are happening in real-time utilizing tools such as HP Openview, MS SCOM, and BPPM. Work with ITIL Best Practices to design, develop, and implement service management as both an organizational capability and a strategic asset. Specialties: HP OpenView suite of tools i.e. Operations, Network Node Manager, Service Desk, Diagnostics, MS SCOM 2007, Shell scripting, VisualBasic, MS Powershell.
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