Verified recordInformation Technology and Services

David Valbuena

Senior Voip Engineer at Sabio España

Based in Madrid, Spain

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Seniority

Staff

Department

Engineering

Location

Madrid

Industry

Information Technology and Services

Company size

182

Contact information

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d•••••••@sabiogroup.com

Phone

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+34 ••• •••• ••••

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Background

About David Valbuena

Telecommunications Engineer with more than 15 years' experience. Professional highly organised outgoing individual. Demonstrated ability to create and manage successful teams. Focussed on continuous improvement, problem solving and innovation. Highly developed communication and interpersonal skillsInstallations and subsequent support and maintenance for PABX systems (SIP, VoIP and digital), data networking, and recording systems in the customer contact centre field and unified communications.Highly developed theoretical and practical knowledge of the following technologies:• Avaya Communication Manager Aura ACM, IP Office, Integration AES with CTI applications and recording systems, System and Session Manager server for Sip telephony, Modular Messaging, Avaya Aura Messaging, MES.• Genesys Cloud Additionally, some knowledge of:• Recording systems with Witness, Verint and Nice• SBC• Switching and Routing• HTTP and DHCP Server

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