David Valdez

Background

About David Valdez

Experienced IT Professional Driving Transformation and EmpowermentWith over 30 years of experience in the Information Technology field, both in private and public sectors, I am a dynamic and results-oriented technology professional. My journey began in the United States Air Force, where I honed my technical support and systems management skills. Over the years, I have excelled in leadership roles, including people management and strategic decision-making, and have been with Microsoft for over 17 years. My driving force throughout my career has been a passion for empowering every person and organization to achieve more.Key Skills and Qualifications: • Servant People Leader: I prioritize building and nurturing productive teams. I motivate and empower team members, encouraging them to exceed their potential, assume leadership positions, and drive effective results. • Customer Focus: By actively listening, empathizing, and building trust, I foster true partnerships with customers. • Service Delivery Expert: I excel at removing obstacles and setting strategic direction. By empowering teams and customers, I drive success and enable sustainable growth. • Process Expert: With experience in service management (ITIL/MOF/PM) and a strong background in project management, I have a proven track record of driving projects to successful outcomes. My ability in process optimization enables streamlined operations and improved service quality. • Sales Focus: I have developed a high EQ to foster strategic relationships, resulting in sustained service growth. My strong relationship-building skills contribute to successful sales efforts and customer satisfaction. • US Air Force Veteran: As a combat-tested leader, I possess extensive leadership experience under pressure. I thrive in ambiguity, leveraging quick learning ability and holistic perspective to make effective decisions.As an accomplished technical professional, I am eager to leverage my diverse skill set, extensive experience, and passion for empowerment to drive transformational change within an organization. Let's collaborate to exceed expectations and achieve remarkable results.