David Walsh

Background

About David Walsh

SonicWall Network Security Basic Administrator (NS103B) since September 2017 • BTEC First Diploma in ICT • Currently Studying MCSA ( Microsoft Certified Solutions Associate ) • macOS Support Essentials Engineer - February 2018 • Google Adwords Fundamentals - March 2018 • Google Adwords Mobile - March 2018 • Google Adwords Search - March 2018 • Google Adwords Video - March 2018 • Over 12 years experience in 1st and 2nd Line Desktop Support • Windows 7, XP, Vista, Windows Server 2008 and 2003, NT, 98, 95 • Apple OSx Operating Systems • Administering Exchange 2010, 2007, 2003 + Office 365 Administration • Active Directory 2008, 2003 and (creating accounts, permissions, Group Policies etc.). • Office 365, 2016 + 365, 2013,2010, 2003, XP, 97 (Word, Excel, Access, PowerPoint, Outlook) • Understanding and administering TCP/IP, DNS, DHCP, WINS. • Backing up and recovering data • Administering Windows Deployment Services for desktop and laptop builds. • Building, configuring and troubleshooting Desktops and Laptops • Supporting desk side printers and large printer/copiers • Managing data encryption and security (McAfee, Bullguard, AVG) • Supported Dell, HP, Compaq, Acer, Samsung, Toshiba, Belkin, D-Link, Cisco and SonicWall hardware Specialties: • Supporting Clients on a Business Support Contract • All versions of Windows OS and MS Office packages • Experience of migration to new domain/network, Windows OS/Servers. • All round excellent Desktop Support Engineer