Verified recordTelecommunications

David Wheddon

Quality Assurance Co-ordinator at Openreach

Based in Cardiff, United Kingdom

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Seniority

Staff

Department

Other

Location

Cardiff

Industry

Telecommunications

Company size

17K

Contact information

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Email

1 credit

d•••••••@openreach.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About David Wheddon

A customer service professional with an aim to promote customer service excellence. A highly motivated and reliable operative with 26 years’ experience in a variety of customer service roles within both store and call centre, to Team Leader and Operational Support Teams standard. Focused on providing a first class customer experience and resolving any queries, complications or issues that may arise using multiple platforms to a first time resolution. An excellent communicator with a confident telephone manner and a natural affiliation to customer needs. An enthusiastic approach combined with a genuine warmth and dedication to customer satisfaction inspires confidence in the customer and among colleagues.like to set goals and personal objectives to drive my own performance. Helping customers and also supporting and developing my colleagues, always being a supportive member of any team by doing what I can to help. I have the desire to master new concepts, techniques and systems and I am interested in businesses developments and how they operate and grow.

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