David Wheddon
Quality Assurance Co-ordinator at Openreach
Based in Cardiff, United Kingdom
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Seniority
Staff
Department
Other
Location
Cardiff
Industry
Telecommunications
Company size
17K
Contact information
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d•••••••@openreach.com
Phone
5 credits+44 ••• •••• ••••
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Background
About David Wheddon
A customer service professional with an aim to promote customer service excellence. A highly motivated and reliable operative with 26 years’ experience in a variety of customer service roles within both store and call centre, to Team Leader and Operational Support Teams standard. Focused on providing a first class customer experience and resolving any queries, complications or issues that may arise using multiple platforms to a first time resolution. An excellent communicator with a confident telephone manner and a natural affiliation to customer needs. An enthusiastic approach combined with a genuine warmth and dedication to customer satisfaction inspires confidence in the customer and among colleagues.like to set goals and personal objectives to drive my own performance. Helping customers and also supporting and developing my colleagues, always being a supportive member of any team by doing what I can to help. I have the desire to master new concepts, techniques and systems and I am interested in businesses developments and how they operate and grow.
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