David Winton

Background

About David Winton

David is a senior technology executive who leads digital transformation initiatives delivering significant customer experience impact with team sizes up to 150 people and annual budgets in excess of $45m for iconic companies and brands such as IAG, NRMA, CGU and ING. Renowned for adaptability, transparency, authentic leadership and building strong followship in his teams, David is a strong communicator, negotiator and collaborator that carefully considers stakeholder management and champions teamwork, culture and a growth mindset. Balancing attention to detail and big picture thinking, David unlocks both vision and delivery excellence at scale. Key Achievements: Scaled by a factor of four a small technology incubator with low maturity and poor governance into an industrialised, enterprise grade software delivery function of 150 people with a budget of $45m annually. Negotiated and introduced hybrid Australian-Indian and Australian-Polish agile delivery teams to decrease average daily rate of delivery while maintaining onshore presence, time-zone compatibility and quality. Burn rate and project cost reduced by 50%. Developed and delivered to market a new digital payments platform to enhance customer experience and decrease card commission rates. Gateway abstraction avoided vendor lock-in and platform growth has been exponential with 5 million customers and $3.8bn annually transacted. Delivered identity and access management to IAG’s three business divisions in Australia and New Zealand to modernize the digital experience and minimise cyber risk. Six brands and two million customers serviced. Delivered to market IAG’s first loyalty technology platform including mobile application, web portal and cloud-hosted core loyalty engine components to drive customer retention through recognition, rewards an discounts.