David Witry
Customer Success Executive at Avaya
Based in Chicago, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Chicago
Industry
Software Development
Company size
12K
Contact information
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d•••••••@avaya.com
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Background
About David Witry
Track record enabling Fortune 500 customers to implement business imperatives and overcome operational challenges. Forward thinking business case/consultative approach, adept at developing trusting relationships and consistent customer satisfaction. A few examples- Partnered with a Top 5 US insurance company to redesign their “moment of truth” claims process improving customer experience and reducing turnover- Enabled multi-billion-dollar industrial company to capture new, profitable sales revenue in a highly competitive distribution market, ensuring 100% customer inquiries were addressed real-time- Implemented AI solution to fix major support issues/backlog and rein in spiraling costs, improving IT experience for 70K+ employees of a large US bank. Let's connect on your business initiatives. Areas of Expertise: Account & Program Management Consultative Approach & Actionable Business Cases AI Solutions Business Partner Relationships Professional and Managed Services
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