David Zentner
Information Technology Help Desk Supervisor at Oregon Public Employees Retirement System
Based in Portland, United States
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Seniority
Manager
Department
Information Technology
Location
Portland
Industry
Government Administration
Company size
151
Contact information
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d•••••••@oregon.gov
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Background
About David Zentner
I've been using computers since the 80's which began as playing games. My curiosity peaked in the early 90s as I began moving away from prebuilt computers into customizing my own systems. When I was able to join the workforce I went right into technical support, and have been supporting end-user computers since. During the last 10 years, I've learned the importance of customer service in the support field, and have strived to work in positions where I can teach and mentor others of the same. Many things have changed over the years, but my passion for computers and problem-solving has not. I enjoy working with like-minded people who understand that it's possible to provide world-class technical support without sacrificing world-class customer service.
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