Davide Mennella

Customer Care Agent at Trust International B.V

Based in Rome, Italy

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Seniority

Staff

Department

Customer/Client Service

Location

Rome

Industry

Computers and Electronics Manufacturing

Company size

276

Contact information

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Email

1 credit

d•••••••@trust.com

Phone

5 credits

+39 ••• •••• ••••

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Background

About Davide Mennella

I am a dynamic and versatile professional with extensive experience across hospitality, retail, logistics, customer service, and electronics store management. Throughout my career, I have consistently demonstrated excellent skills, particularly in customer relations and operational management, significantly contributing to the success of the companies I have worked for. I have a deep passion for history, physics, mechanics, Formula 1, aviation, electric mobility, internal combustion engines, steam engines, and geopolitics. These interests fuel my curiosity and eagerness to learn, giving me a unique perspective on emerging technologies and global market dynamics. I am recognized for my dedication, precision, and commitment. I thrive in environments that present new challenges and opportunities for growth. My ability to work both independently and as part of a team, combined with a strong focus on continuous improvement, allows me to achieve outstanding results. Key Skills: Store Management and logistics operations, with a focus on optimizing inventory and procurement processes - Technical Support and advanced cash register software management - Food cost optimization, ensuring both quality and efficiency - High-level customer service, sales management, upselling, and customer retention strategies - Knowledge of **H.A.C.C.P. regulations - Excellent **communication and interpersonal skills - Ability to work independently or in a team, with strong time management and prioritization skills Technical Skills- Microsoft Word, Excel - PowerPoint - CRM systems and inventory management software - ChatGPT and other AI tools for communication and productivity Language Skills - Italian: Native - English: C1 - French: B1 - Spanish: A2 I am open to new opportunities and would love to connect. Please feel free to reach out!

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