Davy Jones

Background

About Davy Jones

As a Training Manager at Leger Shearings Group, I design and deliver engaging and effective training programs for the UK's leading provider of coach holidays and river cruises. With over 8 years of experience in training and development, I have a passion for enhancing employee skills and knowledge, and improving customer satisfaction and loyalty. I have a strong background in creating and executing training strategies that align with business goals and address the needs of various audiences, including retail and call center staff, field force, and internal colleagues. I am proficient in using technology to create interactive and immersive learning experiences, such as eLearning courses, social media platforms, and video production. I have also demonstrated the ability to evaluate training outcomes and provide feedback and recommendations for improvement. I am a TQUK certified trainer and a skilled communicator and presenter, able to build rapport and trust with diverse stakeholders.