Dawn Blanchard

Background

About Dawn Blanchard

As an Operations Manager with over twenty years of experience in the hospitality industry, I have successfully overseen the daily functioning and exceptional guest experiences of multiple hotels and residential properties. I have a strong background in Business Education, which enables me to develop and implement comprehensive Standard Operating Procedures (SOPs), manage a large and diverse team of staff, and showcase an astute command of resource management. I have also spearheaded several major projects, such as hotel room renovations, new residential move in and move out cleanings and repairs, landscaping, and long term tenant negotiations and relocations, delivering within a specified time frame and enhancing operational efficiency and customer satisfaction. I have implemented inventive incentives to drive departmental goals, fostered a culture of excellence and achievement, and communicated effectively with department heads and stakeholders. I have a skill set in Housekeeping, Maintenance, Front Office, Hotel Management, Customer Satisfaction, and Hospitality Industry, which allows me to handle any operational challenge with confidence and professionalism.