Dawn Bode

Background

About Dawn Bode

Deep Background in Mortgage Underwriting, Training Implementation, Content Development, Analytics, and QC Record of Improving Customer Satisfaction, Reducing Costs, and Managing Change to Optimize Results Effective Verbal and Written Communication Skills for Collaboration with Internal and External Stakeholders I GET IT DONE: Entrust me with a problem or need and I will make things happen. An analyst to the core, I’m able to assess needs, identify problems and opportunities, consult with stakeholders, and create a road map that delivers the objective on schedule—even when the project schedule is aggressive. I’M PASSIONATE ABOUT providing great customer service. While business interests must always be served, survival (and thriving) in a competitive landscape depends on genuine care for customer concerns. My business partners know they can count on me to address their needs with skill, inclusiveness, and urgency. MY SUCCESS is supported by rich, well-rounded mortgage industry experience and a wide range of transferable skills in content writing, production, promotion, and implementation. I’m also flexible—able to respond to changing needs by using analytical and communication skills to develop creative solutions. CORE COMPETENCIES Mortgage Underwriting Fraud Investigation Content Development and Technical Writing Virtual/eLearning and Classroom Training Business and Marketing Analysis Process Improvement Value-Added Problem Solving Team Leadership Technology Integration and Support Project and Quality Management LET'S CONNECT! Email me at Dawn.Marie.Bode@gmail.com