Dawn Durcan
Customer Relations Manager at Banner Jones Solicitors
Based in Chesterfield, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Chesterfield
Industry
Legal Services
Company size
121
Contact information
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d•••••••@bannerjones.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Dawn Durcan
Having worked for Banner Jones since my college days. I have over 28 years experience of working within the legal sector across several of Banner Jones service departments. 10 years of this period was working within the Marketing Department, starting off as Marketing Assistant then moving onto Customer Relations Manager. My passion is customer experience. I believe that excellent communication is key to building and maintaining contact with clients so as to ensure the provision of excellent service standards across the company. I promote high service standards and work to ensure the highest possible client retention and loyalty. I am responsible for supervising and developing the company’s New Business Team and the services which it provides.
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