Dawn Huerd

Background

About Dawn Huerd

High energy and accomplished insurance Operations Manager with a record of achievement by improving performance of Property & Casualty operation. Delivered exceptional customer service and created a desired destination for development of talent. Used financial analysis along with customer insights, established business goals, implemented execution strategies and achieved improved operational performance results. Experienced in complex claims and litigation management including extra-contractural. Recognized for creating a culture of continual improvement. Demonstrated ability to balance organizational growth with financial strength. Developed highly efficient work teams through exceptional leadership and talent management. Technically strong in statistics and analytics to drive business strategy and results. Experienced in managing call center environment including forecasting and scheduling. Champion, role model and architect of organizational change.Core Competencies/Specialties:Property and Casualty InsuranceQuality Review/AssuranceProject ManagementFinancial AnalysisConsultingResource OptimizationCustomer ServiceNegotiationsLeadership Development and Talent ManagementEmployee and Labor RelationsStrategic PlanningChange ManagementLitigation Management