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Dawn Mann

Customer Relations Manager at Banner Jones Solicitors

Based in Chesterfield, United Kingdom

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Seniority

Manager

Department

Customer/Client Service

Location

Chesterfield

Industry

Legal Services

Company size

114

Contact information

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Email

1 credit

d•••••••@bannerjones.co.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Dawn Mann

Having worked for Banner Jones since I finished college, I have gained over 27 years experience of working within the legal sector across several of Banner Jones service departments. 10 years of this period was within the Marketing Department, starting off as Marketing Assistant then then my current role as Customer Relations Manager. My passion is customer experience. I believe that excellent communication is key to building and maintaining contact with clients so as to ensure the provision of excellent service standards across the company. I promote high service standards and work to ensure the highest possible client retention and loyalty. I am responsible for supervising and developing the company’s New Business Team and the services which it provides.

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