Dawn Mock

Background

About Dawn Mock

With over 14 years of experience in Medicaid Program Integrity, I am a senior consultant at HealthTech Solutions, a leading provider of healthcare technology solutions. My role is to help healthcare organizations prevent, detect, and resolve fraud, waste, and abuse in their Medicaid programs, using innovative tools and data-driven strategies.As a Certified Fraud Examiner, I have the skills and knowledge to conduct thorough audits, investigations, and analyses of Medicaid claims, providers, and recipients, and to recommend corrective actions and best practices. I also have a strong background in customer relationship management, customer success, customer retention, and customer satisfaction, which enables me to build trust and rapport with clients and stakeholders, and to deliver high-quality service and solutions. I am passionate about improving healthcare outcomes and reducing costs, while ensuring compliance and integrity in the Medicaid system.