Dawn Ott
Application Support Analyst at Abode Healthcare
Based in Newburg, United States
7-day free trial · no credit card
Seniority
Staff
Department
Information Technology
Location
Newburg
Industry
Hospitals and Health Care
Company size
84
Contact information
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d•••••••@brightspringhealth.com
Phone
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Background
About Dawn Ott
A dedicated and proactive Application Support Analyst with extensive experience in providing end-user support, technical advice, and guidance. Skilled in troubleshooting and restoring routine technical issues across various platforms including HCHB, Muse, SHP, and Microsoft Office 365. Adept at supporting end users during application upgrades and releases, ensuring seamless transitions, and continued operational efficiency. Strong background in developing internal knowledge base documentation, assisting with Key Performance Indicator auditing and training sessions. Prepare and assist in completing the quarterly SOX audit process. Capable of leading training sessions virtually and on-site, sending project communications, and managing project timelines to ensure successful outcomes. A collaborative team player, consistently participating in IT meetings and project planning to drive technology solutions aligned with the business needs.
Decision-makers
Other people at Abode Healthcare
- JWC-Team
Jon Wilder
COO · Operations
- PSDirector
Pat Skogen
Administrator of Abode Hospice and Homecare of Minnesota · Healthcare & Human Services
- SBVp
Shellee Blaxton
Vice President of Business Development · Sales & Business Development
- TMStaff
Theresa Mills
Medicaid Billing Special Projects · Finance & Accounting
- KCStaff
Kayli Crespin
Rn Case Manager · Healthcare & Human Services
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