Dawson Black
Customer Service Lead at Poppy Barley Inc
Based in Edmonton, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Edmonton
Industry
Retail Apparel and Fashion
Company size
42
Contact information
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d•••••••@poppybarley.com
Phone
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Background
About Dawson Black
Customer experience leader with proven expertise in retail operations, team development, and creating memorable customer journeys. In my role at Poppy Barley, I’ve helped strengthen customer loyalty and streamline support processes, ensuring a seamless experience that aligns with the company’s values of always putting people first, while highlighting the importance of sustainability and ethical production. I thrive in fast-paced, customer-focused environments where I can inspire teams, solve complex problems, and elevate the brand experience. I'm passionate about Canadian retail brands that put sustainability and community impact at the forefront, I’m eager to bring my leadership and CX expertise to organizations shaping a more responsible retail future.
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