Dea Cornelia
Customer Service Representative at Bedandbasics
Based in Pontianak, Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Pontianak
Industry
Retail
Company size
9
Contact information
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d•••••••@bedandbasics.sg
Phone
5 credits+62 ••• •••• ••••
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Background
About Dea Cornelia
I am a dedicated graduate of French Language and Literature from Universitas Gadjah Mada, with a strong foundation in communication, problem-solving, and teamwork. These skills have enabled me to excel in customer service and administrative support roles, where I consistently strive to provide high-quality service and contribute to business success. Currently, I work remotely as a Customer Service Representative at BedandBasics.sg, a leading e-commerce platform in Singapore specializing in affordable, innovative furniture and home products. In this fully remote role, I manage inbound and outbound customer inquiries across multiple channels, including live chat, phone, and email, ensuring high-quality service and customer satisfaction. I also handle order processing, logistics coordination, and resolve post-sales issues, which has helped me develop expertise in customer care, sales support, and operations within the e-commerce industry. While excelling in my current role, I am actively seeking new opportunities to leverage my skills as a Certified Virtual Assistant and contribute in a different capacity. I am open to part-time virtual assistant roles for pet businesses, entrepreneurs, or startups. With my comprehensive experience in administrative tasks, social media management, and digital design, I am well-equipped to help you optimize your business operations, enhance your online presence, and create impactful visual content. My commitment to delivering high-quality work, coupled with my attention to detail and ability to quickly learn new concepts, ensures that I can seamlessly adapt to the unique needs and demands of your business. By entrusting me with your virtual assistant requirements, you can be assured of receiving reliable, efficient, and professional support. Let's collaborate and take your business to new heights! I invite you to reach out so we can discuss how I can assist you in achieving your goals. Thank you for considering my profile, and I look forward to the opportunity to work together. Feel free to reach out if you have any remote work opportunities, or contact me via email at deacornelia.decor@gmail.com
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