Dean Farley

Background

About Dean Farley

Polished, professional customer service manager with an unwavering commitment to customer satisfaction that drives revenue, customer loyalty, and referrals. Background in multiple industries has created a unique, multi-pronged approach to solving problems. Self-motivated employee who combines innovation and accuracy to provide a first-rate experience for customers from diverse socio-economic environments. Excels in listening to customer needs, articulating product/service benefits, and recommending solutions that provide value to both employer and customer. Proven ability to manage a high volume workload in a calm and constructive manner. Constantly displays a strong sense of urgency that builds customer confidence and leads to repeat business. Committed team member and inspirational leader who consistently adds value to the bottom line through hands-on example, peer training, and operational improvements.