Dean Garrard

Background

About Dean Garrard

16+ years experience in the telecommunications industry and 5+ years experience in the Audio Visual industry. Expereince with video conference systems, Software based telecommunication, Audio conferencing and Web conferencing or Webcast. Ability to create and maintain Technical and functional documentation. Ability to work closely with the clients, interprets issues, understand requirements, and rapidly deploy solutions Ability to work directly with end users on issue resolution, and process development. Ability to quickly adapt to changing needs, infrastructure, and evolving business processes. Impeccable professional customer service at all times when working with technical and non-technical end users. Ability to work in a very high pace and dynamic environment Strong interpersonal and communication skills. Proficient working with spreadsheets, documents, and presentation tools. Excellent customer relations skills.