Dean Johnson

Background

About Dean Johnson

SUMMARY Information Systems Professional with 8+ years increasing responsibility from phone support to Technical Lead supporting IT infrastructure for many large corporations. Experienced in managing international teams and projects as well as delivering technical solutions, account management, supporting hardware, software and networks. Skilled in trouble shooting, technical writing, employee training, process improvement, staffing, and asset management. Strong interpersonal communication, written and verbal, and collaborating in team setting. Department of Defense clearance. Specialties: active directory, anti virus, asset management, change management, coaching, customer relations, computer hardware, citrix, ftp,hard drives, lan, lotus notes, mainframe, microsoft exchange server, netmeeting, microsoft office, microsoft and novell operating systems, oracle, pc anywhere, performance management, power supplies, print servers, routers, sap, servers, staffing, symantec packages, technical support, training, training materials, usb, utilities, vista, vpn,